Pejman Pourmousa

Pejman Pourmousa

Operating Partner

Pejman Pourmousa is an Operating Partner focused on Customer Success for the firm’s software company investments. He has more than fifteen years of Customer Success experience specializing in the areas of customer success management & engineering, renewals, account management, professional services, technical support and CS operations and systems. Pejman joined Sumeru Equity in 2022.

Pejman Pourmousa is an Operating Partner focused on Customer Success for the firm’s software company investments. He has more than fifteen years of Customer Success experience specializing in the areas of customer success management & engineering, renewals, account management, professional services, technical support and CS operations and systems. Pejman joined Sumeru Equity in 2022.

Biography

Prior Experience

  • Pejman previously was the SVP of Customer Success team at Lakeside Software, a SaaS based digital experience platform for IT and Engineering organizations. He built and led a Global Customer Success team of 70 which included customer success management & engineering, technical support, professional services, renewal specialists and CS operations & enablement including global business systems. Lakeside grew 2X and improved gross retention by 13%+ in a 14-month span while remaining profitable.
  • Prior to Lakeside, Pejman was the VP of Customer Success at Veracode, a SaaS based Application Security platform for Security and Development organizations. Pejman was responsible for building and leading a 180 Global Customer Success and Services team with over 250M in ARR and 2500+ global customers. He helped lead Veracode to 16X revenue growth from start date while successfully being acquired 3 times & driving the company to profitability.
  • Pejman began his career at Integrity Interactive (SaaS based ethics and compliance platform) as a CS deployment manager where the business grew by 3x and was acquired by SAI 360.

Education

  • Brandeis University, BA in Business
  • Columbia Southern University, Master of Business Administration